TY  - BOOK
AU  - Carnegie, Dale
TI  - Five Essential Skills: How To Assert Youreslf Listen To Others And Resolve Conflicts
SN  - 9781847377647
U1  - 658.409 2 
PY  - 2009///
CY  - New Delhi
PB  - Simon & Schuster
KW  - Five Essential Skills
KW  - Management
ER  -