TY  - BOOK
AU  - Zeithaml, Valarie A [Et Al]
TI  - Services Marketing: Integrating Customers Focus Across The Firm
SN  - 9781259026812
U1  - 658.4 
PY  - 2014///
CY  - New Delhi
PB  - Mc Graw Hill
KW  - Marketing
ER  -