| 000 | 00416nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 221221s9999 xx 000 0 und d | ||
| 041 | _aENG | ||
| 082 |
_a658.812 _bSPE/N |
||
| 100 | _aSpector, Robert | ||
| 245 | 0 | _aNordstrom Way To Customer Service Excellence | |
| 250 | _a2 | ||
| 260 |
_aNew Delhi _bWiley India _c2012 |
||
| 300 | _a224 | ||
| 650 | _aManagement | ||
| 700 | _aMc Carthy, Patrick | ||
| 942 | _cBK | ||
| 999 |
_c23861 _d23861 |
||