| 000 | 00463nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 221221s9999 xx 000 0 und d | ||
| 020 | _a8177223763 | ||
| 041 | _aENG | ||
| 082 |
_a658.5 _bCLO/S |
||
| 100 | _aClow, Kenneth E | ||
| 245 | 0 |
_aServices Marketing _bOperation, Management, And Strategy |
|
| 260 |
_aNew Delhi _bDreamtech _c2009 |
||
| 300 | _a460 | ||
| 650 | _aManagement | ||
| 650 | _aService Marketing | ||
| 700 | _aKurts, David L. | ||
| 942 | _cBK | ||
| 999 |
_c29512 _d29512 |
||