| 000 | 00472nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 221221s9999 xx 000 0 und d | ||
| 020 | _a9780070660076 | ||
| 041 | _aENG | ||
| 082 |
_a658.8 _bZEI/S |
||
| 100 | _aZeithalm, Valerie A | ||
| 245 | 0 |
_aServices Marketing _bIntegrating Customer Focus Across The Firm |
|
| 250 | _a4 | ||
| 260 |
_aNew Delhi _bTata Mc Graw Hill _c2008 |
||
| 300 | _a743 | ||
| 650 | _aManagement | ||
| 650 | _aServices Marketing | ||
| 942 | _cBK | ||
| 999 |
_c29531 _d29531 |
||