000 00302nam a2200121Ia 4500
008 221221s9999 xx 000 0 und d
020 _a9788131732625
082 _bCHA/T
100 _aCharantimath, Poornima M
245 0 _aTotal Quality Management
260 _aNew Delhi
_bPearson
_c2013
942 _cBK
999 _c33303
_d33303