000 00450nam a2200181Ia 4500
008 221221s9999 xx 000 0 und d
020 _a9780367376253
041 _aENG
082 _a658.812
_bBUT/C
100 _aButtle, Francis
245 0 _aCustomer Relationship Management
_bConcepts And Technologies
250 _a4
260 _aNew York
_bRoutledge
_c2019
300 _a444
650 _aManagement
700 _aMaklan, Stan
942 _cBK
999 _c6928
_d6928