| 000 | 00481nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 221221s9999 xx 000 0 und d | ||
| 020 | _a9781403928627 | ||
| 041 | _aENG | ||
| 082 |
_a658.812 _bSHA/C |
||
| 100 | _aShainesh, G | ||
| 245 | 0 |
_aCustomer Relationship Management _bA Strategic Perspective |
|
| 260 |
_aNew Delhi _bMacmillan _c2010 |
||
| 300 | _a198 | ||
| 650 | _aCustomer Relationship Management | ||
| 650 | _aManagement | ||
| 700 | _aSheth, Jagdish N. | ||
| 942 | _cBK | ||
| 999 |
_c6936 _d6936 |
||