| 000 | 00433nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 221221s9999 xx 000 0 und d | ||
| 020 | _a70586659 | ||
| 041 | _aENG | ||
| 082 |
_a658.812 _bRIC/C |
||
| 100 | _aRichard, Darlene D | ||
| 245 | 0 | _aCustomer Response Management Handbook | |
| 260 |
_aNew Delhi _bTata Mc Graw_Hill _c2004 |
||
| 300 | _a546 | ||
| 650 | _aCustomer Response Management | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c6940 _d6940 |
||